Roark
Making clinical documentation make sense
We build tools that turn dense medical paperwork into plain language patients can actually act on — starting with Roark Health, our patient-documentation assistant.
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Plain-language, not jargon
Takes documentation your care team already wrote and explains it the way a patient actually understands it.
Built for appointments
Generates a specific, personalized checklist of questions for the patient's next visit — not generic filler.
Bring your own AI key
Works with the AI provider your organization already uses — no new vendor, no data flowing through a middleman. .
The Product
A full patient-documentation workspace: paste in an after-visit summary, discharge note, or lab result, and work through it across six purpose-built tabs: Translate, Summary, Questions, Patient record, Save & export, and Settings.
Translate
Paste text, open or drop in a .txt file, or try a built-in example document — then generate a plain-language translation and question checklist in one step.
Summary
Plain-language key points drawn only from the original document, plus a list of medical terms explained. Add, edit, or remove anything, and copy it with one click.
Questions
A personalized checklist of questions for the next appointment, based on what the document actually says, with space to write down each answer. Editable and copyable.
Patient record
Patient and visit details, the patient's own notes, and an optional care team review section where a staff member signs off that the summary matches the source documentation.
Save & export
Choose what to include, then download a PDF, print, or save as plain text. Save the whole session as a file and reopen it later to keep working.
Settings
Connect any AI provider — Anthropic, OpenAI, Gemini, OpenRouter, or a custom endpoint — with a live connection test. The key stays in the open tab unless you choose to save it on that device.
See it in action
A 3-minute walkthrough of Roark Health: connecting an AI service, translating a sample after-visit summary, editing the summary and question checklist, filling in the patient record, and exporting a PDF. All data shown is a built-in example.
How it fits into a visit
Roark Health is run by your care team on a clinic device. Patients get the output — on paper or as a PDF — without needing an account, an app, or an AI key of their own.
- 1
After the note is written
A nurse, MA, or care coordinator pastes the after-visit summary, discharge note, or lab result into the Translate tab and generates a plain-language version.
- 2
Staff review before anything is shared
The Summary and Questions tabs are fully editable, so a team member checks the wording, removes anything that doesn't fit, and adds context the patient needs. The optional care team review section records who checked it and when.
- 3
The patient takes it home
Print it or export a PDF for the patient. The question checklist goes with them to the next appointment, and the Patient record tab holds notes taken during that visit.
Why it's different
Most patient-engagement software either locks you into a single AI vendor or hides what the tool actually does with your data. Roark Health is built the other way.
| Capability | Roark Health | Typical bundled AI tools |
|---|---|---|
| Works with your organization's existing AI provider | Yes | Usually locked to one vendor |
| No usage markup on AI costs | Yes — you bring your own key | Often bundled and marked up |
| Explains existing documentation only (no new diagnoses) | Yes, by design | Varies, often unclear |
| Generates a personalized visit checklist | Yes | Rare |
| Clear, disclosed limitations | Stated plainly in the product | Often buried in legal text |
This is a general comparison of common approaches in the category, not a review of any specific product. We're happy to walk through how Roark Health compares to the tools you already use.
Use Roark Health
Roark Health is available to customers and trial participants with an access code issued by Roark. Codes are provided individually and manually; contact us to request one.
What it is not
Roark Health explains documentation a clinician already produced. It does not diagnose, interpret new symptoms, or recommend treatment — and it says so, clearly, inside the product itself.
Security & Privacy
Where patient data goes
Clinical documents contain protected health information (PHI). Roark Health is built so that PHI goes directly from your browser to the AI provider your organization chooses — and nowhere else. Roark has no server or database of its own, so it doesn't receive, process, or store any of it — no documents, no outputs, no API keys, no usage data.
| Data | Where it goes | What Roark stores |
|---|---|---|
| Document text you paste or open | Sent from the browser directly to your organization's AI provider over HTTPS | Nothing |
| Plain-language output, summary, questions, patient details, and notes | Held only in the open browser tab and cleared when the tab is closed, unless you export it or save a session file | Nothing |
| Exported PDFs, text files, and saved session files | Created on the device and saved wherever you choose, like any other download | Nothing |
| Your AI provider API key | Kept in the open tab and cleared when it closes. If you click "Save key on this device," it's stored in that browser until you click "Forget saved key." It is sent only to the provider it belongs to | Nothing |
| Usage and activity | Not tracked by Roark, and there are no analytics or tracking scripts. Your AI provider's own console shows API usage for your key | Nothing |
| Website visits | The site is hosted on GitHub Pages and loads fonts from Google Fonts. Like any website, these services may keep standard technical logs such as IP addresses. They never see document content | Nothing |
HIPAA and your AI provider
Because PHI goes to the AI provider you connect, that provider is the one handling it on your behalf. Before using Roark Health with real patient documents, your organization needs a Business Associate Agreement (BAA) in place with that provider, and should use only the account, plan, or endpoint the BAA covers.
Use a BAA-covered account
Anthropic, OpenAI, and Google each offer BAAs for eligible business accounts. Confirm coverage with your provider before going live.
Routers and custom endpoints
OpenRouter and custom endpoints may route requests through additional parties. Use them with PHI only if every party in the path is covered by a BAA.
Test with sample documents
The built-in example documents contain no real patient data, so your team can evaluate the product during the free trial before any BAA is signed.
Questions IT and compliance teams ask
Does Roark sign a BAA?
Because Roark does not receive, store, or transmit PHI, we are not acting as a business associate for document content. If your compliance team would like that confirmed in writing, or requires a BAA as a matter of policy, contact us and we'll work through it with you.
How are API keys protected on shared workstations?
By default, a key stays only in the open tab and is cleared when the tab closes. It's stored in the browser only if someone clicks "Save key on this device," and it's never sent to Roark. On shared workstations, we recommend not saving the key, or using a dedicated browser profile per role or user with standard OS-level logins. We also recommend a restricted API key from your provider with spending limits. A saved key can be removed at any time with "Forget saved key" in the Settings tab.
Can we restrict which AI providers staff can connect?
Your organization controls this through its own AI accounts: if staff only have keys from your approved, BAA-covered provider, that's the only provider they can connect. For Site License customers, we'll help you plan key distribution during onboarding. Contact us to discuss your setup.
Does Roark use our documents to train AI models?
No. Roark never receives your documents. Whether your AI provider retains or trains on API data is governed by your agreement with that provider — most business API plans do not train on customer data by default, but confirm this in your contract.
Where can I read the full details?
The includes compliance notes, and we're glad to answer security questionnaires directly — email us and we'll respond.
Documentation
In-Depth Product Overview
A full written overview of Roark Health — the problem it solves, how it works, how it compares to typical patient portal software, pricing, compliance notes, and how to get started. Seven pages, ready to share with your team.
What's inside
The problem, the product, how it works, a direct comparison table, safety & scope, compliance notes, pricing, and our process for finalizing an agreement.
Good for
Sharing internally with clinical leadership, procurement, or IT before a first conversation with us.
Pricing
Simple, flat pricing
Because your organization brings its own AI provider key, you're never paying us a markup on AI usage — you're paying for the platform itself. That's why we price by practice, provider, or site — never by usage.
Try it free for 14 days
Full access to every feature — Translate, Summary, Questions, Patient record, Save & export, and Settings — for 14 days, no cost and no commitment. Try it with the built-in example documents right away, then with your own documentation once your AI provider's BAA is in place.
Small Clinic
$150/month
- Flat rate covers every provider at your practice
- Full workflow: Translate, Summary, Questions, Patient record, Save & export
- Bring your own AI provider key
- Email support
- One plan per practice — see eligibility below
- Best for independent, single-location practices with two or more providers
Per-Provider Seat
$75/provider/month
- Unlimited document translations per seat
- Works with your own Anthropic, OpenAI, Gemini, or OpenRouter key
- Full workflow: Translate, Summary, Questions, Patient record, Save & export
- Session save/resume, PDF/print/text export
- Email support
- Best for solo clinicians, and for groups that don't qualify for Small Clinic
Site License
From $1,500/month
- Unlimited providers at one site or department
- Bring your own organization-wide AI provider key
- Usage visibility through your AI provider's own console
- Dedicated onboarding & implementation support
- Priority support & volume pricing for multi-site systems
- Best for hospital departments and health systems
Small Clinic eligibility: one plan per practice, tied to a single tax ID/NPI and a single location. It is not available to multi-location systems or to multiple affiliated practices splitting providers across several Small Clinic plans — that use case should use Per-Provider Seat or Site License instead. We may ask for practice registration details to confirm eligibility.
Which plan fits? Single location with two or more providers: Small Clinic is the better value. Solo clinician, or several locations with a handful of providers each: Per-Provider Seat. A hospital department or a whole site: Site License.
Why no usage-based pricing: since your organization supplies its own AI provider API key, Roark never touches your AI spend or marks it up — you're billed by your own provider directly for usage, and by us only for the platform. We think that's the more transparent way to do it.
How we finalize an agreement
However works best for you: meet in person, or close entirely remotely by video call and e-signature — both are equally valid ways to finalize an agreement with us.
1. Reach out
Send us your organization's size and needs using the buttons above.
2. Meet — your choice
In person, or by video call — we walk through the product, pricing, and your requirements either way.
3. Sign & onboard
In person or by e-signature — both are fully valid. Then we move directly into onboarding.
Contact
Get in touch
For sales, support, press, or anything else — one address reaches the whole company.
Roarkcorp@atomicmail.ioWe're happy to meet in person or close entirely remotely by video call and e-signature — whichever works best for you.